We currently send all international orders by Airmail (International Parcel Air, Thai Direct). Every parcel has a tracking number, and we'll email it to you as soon as your order is on its way.
For international orders over 99 USD, we offer 50% discount on shipping fee. The discount is applied automatically at checkout.
Delivery within Thailand is free.
With every order over 60 USD (excluding shipping), you'll get free tea samples as a gift. You can choose any teas up to 30 g total weight and 20 USD total value. Just list them in the comments to your order. For orders over 99 USD, we cover half of the international shipping cost, tea gift is included as well.
United States. All customs duties and fees are already included in the shipping cost.
Europe. Import taxes and customs duties are paid by the recipient according to the rules of your country.
In other countries, import charges depend on local regulations.
Arrival notices sometimes don't reach recipients, so we recommend keeping an eye on your parcel's status yourself. Official postal websites give the most reliable information; general tracking services often show incomplete data.
For the first few days after you receive your tracking number, you can follow the parcel on the Thailand Post website: track.thailandpost.co.th
After that, check the postal website of your country. The tracking number usually appears there about a week after the parcel leaves Thailand, while it waits in the customs warehouse for clearance. Around holidays and in busy periods, processing and delivery can take a little longer.


