Since we live in the north of Thailand, in close vicinity of the tea plantations, all orders made in our shop are shipped by Thai post.
Shipping cost depends on the weight and direction and is calculated automatically in our store, while ordering. It takes 1-2 working days to compile and send the order after payment. And then, based on our experience, delivery to Europe, the U.S. or Canada, usually takes 3-5 weeks via SAL.
We attach a tracking code to each order that allows you to follow all movements of the parcel. We have a special program for tracking all the parcels in automatic mode. All our parcels reach their destinations. However, if the postal service will claim that the parcel is lost, we guarantee to resend you the order entirely at our own expense, regardless of further proceedings with the postal service.
We have no minimum order amount. You absolutely can buy just 50 grams of tea. But we have free shipping from $149!
When your order costs $149 and above, we cover all postal the expenses - you only pay for the tea itself.